Incidents reported on status page for Digitail https://status.digitail.io/ https://d1lppblt9t2x15.cloudfront.net/logos/b02f0de90211e4e943e69282a74afbb6.png https://status.digitail.io/ en https://status.digitail.io/incident/803567 Mon, 12 Jan 2026 17:08:00 -0000 https://status.digitail.io/incident/803567#a02b801efdab977cae4c8cb8cffd354f9dd99788e8258e80caace23e87ecf7b7 The platform speed issue has been resolved, and performance is back to normal https://status.digitail.io/incident/803567 Mon, 12 Jan 2026 15:08:00 -0000 https://status.digitail.io/incident/803567#a2bffb70684d6c34d2ca2f92753843ae038f3027ebdd2e50196e858cdbc50db2 Our platform is currently experiencing degraded performance for some users. Our team is investigating. https://status.digitail.io/incident/743970 Wed, 15 Oct 2025 15:37:00 -0000 https://status.digitail.io/incident/743970#a6e3fb8e31d34538b90dc9f6b17a35e4312cd242de119f2a686e5d203347facf Tails is back online, the issue has been fixed. We are monitoring the situation. https://status.digitail.io/incident/743970 Wed, 15 Oct 2025 09:35:00 -0000 https://status.digitail.io/incident/743970#ccadfc0515c2a53f1c3151ed48d66cd681a0eb519879caa66224b7d714235872 Due to a third party issue tails requests no longer work, we're working on restoring service ASAP. https://status.digitail.io/incident/740444 Thu, 09 Oct 2025 08:49:00 -0000 https://status.digitail.io/incident/740444#53abc6899e8249ffdbca5289519649b2c3bfcf917d782c559289972bbfabf3c7 Pims is back up, we are monitoring the situation https://status.digitail.io/incident/740444 Thu, 09 Oct 2025 08:39:00 -0000 https://status.digitail.io/incident/740444#2815990a12bd6c0f248e3e6d61da72adcf4c5490b35423681fdda6f6d1e510c1 PIMS is currently down for most users. We’re actively working on a resolution and will update you as soon as possible. https://status.digitail.io/incident/734975 Tue, 30 Sep 2025 12:37:00 -0000 https://status.digitail.io/incident/734975#5c5c82484a4de24026c05541173dca55267d4cd7a54d5d509c5b73755f1a4462 We’re back! The Developer Sandbox Environment should now be operational. We had an error doing a routine update which we managed to find and fix. Thank you for the patience! https://status.digitail.io/incident/734975 Tue, 30 Sep 2025 11:34:00 -0000 https://status.digitail.io/incident/734975#22a2b7c07d0795fe63ad535f271e1e1da422655672ae8c069809a8bb6f744c31 Developer Sandbox Environment is currently down for most users. We’re actively working on a resolution and will update you as soon as possible. https://status.digitail.io/incident/713341 Wed, 27 Aug 2025 09:13:00 -0000 https://status.digitail.io/incident/713341#ab95915329c467a81bb5283da3f2fc77641e333e81b1d8c25a7288bf2f24886f A fix has been implemented and we are monitoring the results. https://status.digitail.io/incident/713341 Wed, 27 Aug 2025 09:10:00 -0000 https://status.digitail.io/incident/713341#41995c7c473c2d3f0ef7956659f57b1eb66f53217a86c6930b189ab5f18ddf53 PIMS is currently slower than usual for most users. Our team is actively investigating and working to resolve the issue as quickly as possible. Thank you for your patience. https://status.digitail.io/incident/713310 Wed, 27 Aug 2025 08:08:00 -0000 https://status.digitail.io/incident/713310#fdba0d85a903d1f1e42a5b2b1149d384a01f4cea2b6b175c72ba144c06e893a6 A fix has been implemented and we are monitoring the results. https://status.digitail.io/incident/713310 Wed, 27 Aug 2025 07:50:00 -0000 https://status.digitail.io/incident/713310#4850f7a2e2e356bc6c5d168cc276eab62a5c00d28efa9280d70109b0f0316adc PIMS is currently slower than usual for most users. Our team is actively investigating and working to resolve the issue as quickly as possible. Thank you for your patience. https://status.digitail.io/incident/707904 Tue, 12 Aug 2025 15:19:00 -0000 https://status.digitail.io/incident/707904#a7fee3d2755483e24d9434a2d9b5c023604459c53281fe258a33a13c816d01a7 The issue causing slowness in Pims has been identified and resolved. The platform is now fully functional. https://status.digitail.io/incident/707904 Tue, 12 Aug 2025 15:01:00 -0000 https://status.digitail.io/incident/707904#48e882eadd9ad083bf49c08d63a5948e893d8c3127774433d8c6114b2e052e12 Pims is currently experiencing slowness for some users. Our developers are actively working to contain the issue and restore normal performance. Updates will be posted as they become available. https://status.digitail.io/incident/557867 Mon, 05 May 2025 12:20:00 -0000 https://status.digitail.io/incident/557867#cef293c3489caeb31b6b9d9b646541e0d01c47716b58c70278423cdaf808bdc7 We have completed the data related process and the platform is back to normal. https://status.digitail.io/incident/557867 Mon, 05 May 2025 12:10:00 -0000 https://status.digitail.io/incident/557867#9cae961e5db53627dbe34af137a7770f27b9f979296fedf26b0f39d00eb164bd The platform is slow for some of our users. A routine data update took longer than expected, causing users to experience slowness https://status.digitail.io/incident/554801 Wed, 30 Apr 2025 20:26:00 -0000 https://status.digitail.io/incident/554801#f5b206923674b2e38b83fbebad1385d6d8b7d1d2c3707841ceaaee78e2dafb1c We found and patched the root cause of the issue, which was our cache layer. We have added three more cache instances and stopped the processes that were using the cache heavily. We continue to monitor the situation, but the issue should be solved. https://status.digitail.io/incident/554801 Wed, 30 Apr 2025 18:57:00 -0000 https://status.digitail.io/incident/554801#5a1b684d6308fa04c3c9b9a9f0c8acbbd1816e9c3f9ac5bc326507ed3dca4e08 After logging in, due to the cache layer being full, users are being logged out as others log back in. We are investigating the issue. https://status.digitail.io/incident/453966 Wed, 30 Oct 2024 16:09:00 -0000 https://status.digitail.io/incident/453966#15308932c9d36be4df54051e3433baf37fbbb508b89dcd8e4551b3f6f0f43cf8 We have fixed our caching layer issues. https://status.digitail.io/incident/453966 Wed, 30 Oct 2024 14:26:00 -0000 https://status.digitail.io/incident/453966#3cb88d7b48a9e9e8b15f7b73bce3d5db70ec694b7ae3d7f55d1eeeb56a91b088 Platform is extremely slow due to issues in the caching layer https://status.digitail.io/incident/453963 Tue, 29 Oct 2024 16:38:00 -0000 https://status.digitail.io/incident/453963#2ab6df10204a580e5b59113fde9d77e4ae406e2f7387a72f488e19d25fe8a598 Caching issue was resolved https://status.digitail.io/incident/453963 Tue, 29 Oct 2024 13:11:00 -0000 https://status.digitail.io/incident/453963#cc31f1c336d164af9a0d9291a011f759a8347bb9e2987c4d1bdd819d9e28c894 Platform is extremely slow due to issues in the caching layer https://status.digitail.io/incident/453958 Mon, 28 Oct 2024 16:27:00 -0000 https://status.digitail.io/incident/453958#cf299ccbbe1bdfbc2732aef71cf8d92febbfe4aadbee8b19f07904260dbca4f0 Platform recovered https://status.digitail.io/incident/453958 Mon, 28 Oct 2024 12:59:00 -0000 https://status.digitail.io/incident/453958#03c1c57e0fa5df63588363de8f35817a8f0ed8727051408c10c5220e41598f15 Platform is extremely slow due to issues in the caching layer https://status.digitail.io/incident/352963 Tue, 09 Apr 2024 08:15:00 -0000 https://status.digitail.io/incident/352963#ca27db20865f76b238d8cb51c360115f48334d0d10b79d2f50d1082cd0309216 Weekly test around our migration system. Everything is planned to avoid downtime, and in case things go wrong, the entire team will be on deck to minimize any potential disruption. https://status.digitail.io/incident/350740 Fri, 05 Apr 2024 06:45:00 -0000 https://status.digitail.io/incident/350740#d18f1236f3733aba62f4a58d939bbc30eb210d52286391c5f580939eb69f665b Maintenance completed https://status.digitail.io/incident/350740 Fri, 05 Apr 2024 04:45:00 -0000 https://status.digitail.io/incident/350740#84a7e66b723ff8255b4f3621974e8029fc45e56f30ab7974f8dfe39e2de9f44a We are working on improving our migration system. Everything is planned to avoid downtime, and in case things go wrong the entire team is on deck to minimize any potential disruption.