Incidents reported on status page for Digitail https://status.digitail.io/ https://d1lppblt9t2x15.cloudfront.net/logos/b02f0de90211e4e943e69282a74afbb6.png https://status.digitail.io/ en https://status.digitail.io/ Mon, 22 Jun 2026 22:16:30 +0000 https://status.digitail.io/#3c34baa2d738203697b97850612e28cc3476de2e1b891234eb032e66cd0ce9f9 Blog recovered https://status.digitail.io/ Mon, 22 Jun 2026 22:13:38 +0000 https://status.digitail.io/#3c34baa2d738203697b97850612e28cc3476de2e1b891234eb032e66cd0ce9f9 Blog went down https://status.digitail.io/ Thu, 18 Jun 2026 07:42:42 +0000 https://status.digitail.io/#437f095e159cab903375771a803c0cc802d7ac24915945808ef28d72cd38aba0 Developer Sandbox Environment recovered https://status.digitail.io/ Thu, 18 Jun 2026 07:41:38 +0000 https://status.digitail.io/#437f095e159cab903375771a803c0cc802d7ac24915945808ef28d72cd38aba0 Developer Sandbox Environment went down https://status.digitail.io/ Wed, 17 Jun 2026 10:55:49 +0000 https://status.digitail.io/#c753cd384ad37b662fd9522eacd9df7421275a13ed5bf4dd6477db84aa425b74 Support went down https://status.digitail.io/ Thu, 11 Jun 2026 00:58:52 +0000 https://status.digitail.io/#767b6a725f6253dc936849dfdd65e1430fb86083bfe16fca31c7978434ee1d80 Developer Sandbox Environment recovered https://status.digitail.io/ Thu, 11 Jun 2026 00:58:40 +0000 https://status.digitail.io/#767b6a725f6253dc936849dfdd65e1430fb86083bfe16fca31c7978434ee1d80 Developer Sandbox Environment went down https://status.digitail.io/ Wed, 10 Jun 2026 15:08:02 +0000 https://status.digitail.io/#1f025540899ec553fa67fe1a0cf512c2574ef1fafb31b76b8649c852f0ebc9b5 Support recovered https://status.digitail.io/ Wed, 10 Jun 2026 13:20:00 +0000 https://status.digitail.io/#1f025540899ec553fa67fe1a0cf512c2574ef1fafb31b76b8649c852f0ebc9b5 Support went down https://status.digitail.io/ Wed, 10 Jun 2026 07:55:42 +0000 https://status.digitail.io/#8de06e2ff4bb7a818070f2a7cf71ae5ba872cd51699d03892745df337afbf237 Developer Sandbox Environment recovered https://status.digitail.io/ Wed, 10 Jun 2026 07:54:41 +0000 https://status.digitail.io/#8de06e2ff4bb7a818070f2a7cf71ae5ba872cd51699d03892745df337afbf237 Developer Sandbox Environment went down https://status.digitail.io/ Wed, 03 Jun 2026 19:43:55 +0000 https://status.digitail.io/#0c570be7107a60812e1ec208ea2759c9d716f6d8ca481b20f8896a9286e5cb11 Support recovered https://status.digitail.io/ Wed, 03 Jun 2026 19:25:55 +0000 https://status.digitail.io/#0c570be7107a60812e1ec208ea2759c9d716f6d8ca481b20f8896a9286e5cb11 Support went down https://status.digitail.io/ Mon, 01 Jun 2026 19:53:49 +0000 https://status.digitail.io/#25367a0d77b63d742203f928382de02c2a42bb6b1c413df6eb085406a30ed8d7 PIMS Portal recovered https://status.digitail.io/ Mon, 01 Jun 2026 19:52:05 +0000 https://status.digitail.io/#25367a0d77b63d742203f928382de02c2a42bb6b1c413df6eb085406a30ed8d7 PIMS Portal went down https://status.digitail.io/ Mon, 01 Jun 2026 13:25:55 +0000 https://status.digitail.io/#f3df07bcabefa483145018505eba30cdedd26db346f80f57d4b3b91289520622 Support recovered https://status.digitail.io/ Mon, 01 Jun 2026 11:04:57 +0000 https://status.digitail.io/#f3df07bcabefa483145018505eba30cdedd26db346f80f57d4b3b91289520622 Support went down https://status.digitail.io/ Fri, 29 May 2026 14:52:51 +0000 https://status.digitail.io/#1242aef012d82c6d342162ef2e2eb1e0539a709d94555cad3bf1bcd09a80685c Support recovered https://status.digitail.io/ Fri, 29 May 2026 11:31:25 +0000 https://status.digitail.io/#29db9a6404a44c2f2edade1ee4eabca6d134919e17f4f5718d49cae0acf7501f PIMS Portal recovered https://status.digitail.io/ Fri, 29 May 2026 11:30:48 +0000 https://status.digitail.io/#29db9a6404a44c2f2edade1ee4eabca6d134919e17f4f5718d49cae0acf7501f PIMS Portal went down https://status.digitail.io/ Tue, 26 May 2026 10:08:35 +0000 https://status.digitail.io/#c954e8aafb0eaddc3f303a4c30e8fbea90ef1c8229213df5372d05d4c69c6c9b Blog recovered https://status.digitail.io/ Tue, 26 May 2026 10:07:19 +0000 https://status.digitail.io/#c954e8aafb0eaddc3f303a4c30e8fbea90ef1c8229213df5372d05d4c69c6c9b Blog went down https://status.digitail.io/ Sat, 23 May 2026 07:17:27 +0000 https://status.digitail.io/#6bd5b9e6c2ac3bcdb6af6daa595767fdedc7a8130e54e00c59c93940ce44ff03 Blog recovered https://status.digitail.io/ Sat, 23 May 2026 07:09:19 +0000 https://status.digitail.io/#6bd5b9e6c2ac3bcdb6af6daa595767fdedc7a8130e54e00c59c93940ce44ff03 Blog went down https://status.digitail.io/ Thu, 14 May 2026 08:45:25 +0000 https://status.digitail.io/#b445074b3edf2a73907414e58236493ff3d7637d6a5b6801691ed61837206559 Blog recovered https://status.digitail.io/ Thu, 14 May 2026 08:40:56 +0000 https://status.digitail.io/#b445074b3edf2a73907414e58236493ff3d7637d6a5b6801691ed61837206559 Blog went down https://status.digitail.io/ Tue, 12 May 2026 15:38:04 +0000 https://status.digitail.io/#0b3e9a0bbf9e0c61d9a2320ec9c5d0c0564ec535e99023f8571b950e9ea46473 Blog recovered https://status.digitail.io/ Tue, 12 May 2026 15:34:35 +0000 https://status.digitail.io/#0b3e9a0bbf9e0c61d9a2320ec9c5d0c0564ec535e99023f8571b950e9ea46473 Blog went down https://status.digitail.io/ Sun, 10 May 2026 17:24:22 +0000 https://status.digitail.io/#ad3d5d59275e0f2a230961eb220bb2f7689a8b732844ff6ae26490555db519ba Blog recovered https://status.digitail.io/ Sun, 10 May 2026 17:20:12 +0000 https://status.digitail.io/#ad3d5d59275e0f2a230961eb220bb2f7689a8b732844ff6ae26490555db519ba Blog went down https://status.digitail.io/ Sun, 10 May 2026 09:47:25 +0000 https://status.digitail.io/#2267b8ac5fbd34c57717139147f0533f032888edd64358b11d2e927a8316016e PIMS Portal recovered https://status.digitail.io/ Sun, 10 May 2026 09:46:49 +0000 https://status.digitail.io/#2267b8ac5fbd34c57717139147f0533f032888edd64358b11d2e927a8316016e PIMS Portal went down https://status.digitail.io/ Thu, 07 May 2026 10:55:16 +0000 https://status.digitail.io/#50eb2f5afea49d1f102d3f699717acf13d9bffff2657984d4f7c7eac741417bc PIMS Portal recovered https://status.digitail.io/ Thu, 07 May 2026 10:51:47 +0000 https://status.digitail.io/#50eb2f5afea49d1f102d3f699717acf13d9bffff2657984d4f7c7eac741417bc PIMS Portal went down https://status.digitail.io/ Thu, 30 Apr 2026 17:44:10 +0000 https://status.digitail.io/#1242aef012d82c6d342162ef2e2eb1e0539a709d94555cad3bf1bcd09a80685c Support went down https://status.digitail.io/ Thu, 30 Apr 2026 08:44:56 +0000 https://status.digitail.io/#752a50f3a8651dbe1165335daea4a00161e0f7bc7111ad44e40ff49ce2da90dd PIMS Portal recovered https://status.digitail.io/ Thu, 30 Apr 2026 08:44:26 +0000 https://status.digitail.io/#752a50f3a8651dbe1165335daea4a00161e0f7bc7111ad44e40ff49ce2da90dd PIMS Portal went down https://status.digitail.io/ Wed, 22 Apr 2026 01:07:49 +0000 https://status.digitail.io/#d05ef7dd386b19ab8228472f0779cc9392b66a8b315ec953006ad1b8c34d55d5 Support recovered https://status.digitail.io/ Tue, 21 Apr 2026 23:32:09 +0000 https://status.digitail.io/#d05ef7dd386b19ab8228472f0779cc9392b66a8b315ec953006ad1b8c34d55d5 Support went down https://status.digitail.io/ Tue, 21 Apr 2026 15:09:39 +0000 https://status.digitail.io/#45fd15cfe6105f6c14448643bd35ada27e8fc3088fa0b5710e5b3dd808471acd Developer Sandbox Environment recovered https://status.digitail.io/ Tue, 21 Apr 2026 15:08:54 +0000 https://status.digitail.io/#45fd15cfe6105f6c14448643bd35ada27e8fc3088fa0b5710e5b3dd808471acd Developer Sandbox Environment went down https://status.digitail.io/ Tue, 21 Apr 2026 09:00:36 +0000 https://status.digitail.io/#f91f6813924ac4870a7adc6e73a014e3abfb0f151e0265331798374dcf259fef PIMS Portal recovered https://status.digitail.io/ Tue, 21 Apr 2026 08:56:12 +0000 https://status.digitail.io/#f91f6813924ac4870a7adc6e73a014e3abfb0f151e0265331798374dcf259fef PIMS Portal went down https://status.digitail.io/ Tue, 21 Apr 2026 08:38:35 +0000 https://status.digitail.io/#f36e2d78ccf9b1b60cb054c2ccdb23bfd39e3ec031f69f701c5ce5689994b58e PIMS Portal recovered https://status.digitail.io/ Tue, 21 Apr 2026 08:35:35 +0000 https://status.digitail.io/#f36e2d78ccf9b1b60cb054c2ccdb23bfd39e3ec031f69f701c5ce5689994b58e PIMS Portal went down https://status.digitail.io/ Wed, 15 Apr 2026 17:31:51 +0000 https://status.digitail.io/#e2fc433095e2c4ca0b7ffca9cefce85708277bf2e8a3a1d5a6587a6e5ded325b Support recovered https://status.digitail.io/ Wed, 15 Apr 2026 16:59:09 +0000 https://status.digitail.io/#e2fc433095e2c4ca0b7ffca9cefce85708277bf2e8a3a1d5a6587a6e5ded325b Support went down https://status.digitail.io/ Wed, 15 Apr 2026 07:59:20 +0000 https://status.digitail.io/#3bdf72d47c64cf23e5c960780187779dc3d9c6c4449a8d08805c9385995a6e79 Blog recovered https://status.digitail.io/ Wed, 15 Apr 2026 07:53:31 +0000 https://status.digitail.io/#3bdf72d47c64cf23e5c960780187779dc3d9c6c4449a8d08805c9385995a6e79 Blog went down https://status.digitail.io/ Tue, 14 Apr 2026 14:58:59 +0000 https://status.digitail.io/#0fb4507c9fc401166a8f93e50a65e943c4e428d8a370246e144c89b5edda4b31 Support recovered https://status.digitail.io/ Tue, 14 Apr 2026 12:46:48 +0000 https://status.digitail.io/#ad8f8871f1f10d03c5e4cf4e99078d6a12a7c9ef4fe9fb0bffd0dc93f8995dbb Developer Sandbox Environment recovered https://status.digitail.io/ Tue, 14 Apr 2026 12:45:38 +0000 https://status.digitail.io/#ad8f8871f1f10d03c5e4cf4e99078d6a12a7c9ef4fe9fb0bffd0dc93f8995dbb Developer Sandbox Environment went down https://status.digitail.io/ Tue, 14 Apr 2026 11:32:02 +0000 https://status.digitail.io/#0fb4507c9fc401166a8f93e50a65e943c4e428d8a370246e144c89b5edda4b31 Support went down https://status.digitail.io/ Thu, 09 Apr 2026 07:37:54 +0000 https://status.digitail.io/#96912266abad46cc1aa649b96ce557d3c940b7176e6ab6a7f7b68bc427b98cf7 Support recovered https://status.digitail.io/ Wed, 08 Apr 2026 18:26:03 +0000 https://status.digitail.io/#96912266abad46cc1aa649b96ce557d3c940b7176e6ab6a7f7b68bc427b98cf7 Support went down https://status.digitail.io/ Mon, 06 Apr 2026 15:42:40 +0000 https://status.digitail.io/#15184cf71638162242a2293954a2a61ff1f0ee140b2c5dc09007f12607052c76 Developer Sandbox Environment recovered https://status.digitail.io/ Mon, 06 Apr 2026 15:38:42 +0000 https://status.digitail.io/#15184cf71638162242a2293954a2a61ff1f0ee140b2c5dc09007f12607052c76 Developer Sandbox Environment went down https://status.digitail.io/ Thu, 02 Apr 2026 08:46:43 +0000 https://status.digitail.io/#b135352c45255fbf74e3815bd9343b8174190111a7e7d60fc28524581eaac4bd Developer Sandbox Environment recovered https://status.digitail.io/ Thu, 02 Apr 2026 08:45:49 +0000 https://status.digitail.io/#b135352c45255fbf74e3815bd9343b8174190111a7e7d60fc28524581eaac4bd Developer Sandbox Environment went down https://status.digitail.io/incident/803567 Mon, 12 Jan 2026 17:08:00 -0000 https://status.digitail.io/incident/803567#a02b801efdab977cae4c8cb8cffd354f9dd99788e8258e80caace23e87ecf7b7 The platform speed issue has been resolved, and performance is back to normal https://status.digitail.io/incident/803567 Mon, 12 Jan 2026 15:08:00 -0000 https://status.digitail.io/incident/803567#a2bffb70684d6c34d2ca2f92753843ae038f3027ebdd2e50196e858cdbc50db2 Our platform is currently experiencing degraded performance for some users. Our team is investigating. https://status.digitail.io/incident/743970 Wed, 15 Oct 2025 15:37:00 -0000 https://status.digitail.io/incident/743970#a6e3fb8e31d34538b90dc9f6b17a35e4312cd242de119f2a686e5d203347facf Tails is back online, the issue has been fixed. We are monitoring the situation. https://status.digitail.io/incident/743970 Wed, 15 Oct 2025 09:35:00 -0000 https://status.digitail.io/incident/743970#ccadfc0515c2a53f1c3151ed48d66cd681a0eb519879caa66224b7d714235872 Due to a third party issue tails requests no longer work, we're working on restoring service ASAP. https://status.digitail.io/incident/740444 Thu, 09 Oct 2025 08:49:00 -0000 https://status.digitail.io/incident/740444#53abc6899e8249ffdbca5289519649b2c3bfcf917d782c559289972bbfabf3c7 Pims is back up, we are monitoring the situation https://status.digitail.io/incident/740444 Thu, 09 Oct 2025 08:39:00 -0000 https://status.digitail.io/incident/740444#2815990a12bd6c0f248e3e6d61da72adcf4c5490b35423681fdda6f6d1e510c1 PIMS is currently down for most users. We’re actively working on a resolution and will update you as soon as possible. https://status.digitail.io/incident/734975 Tue, 30 Sep 2025 12:37:00 -0000 https://status.digitail.io/incident/734975#5c5c82484a4de24026c05541173dca55267d4cd7a54d5d509c5b73755f1a4462 We’re back! The Developer Sandbox Environment should now be operational. We had an error doing a routine update which we managed to find and fix. Thank you for the patience! https://status.digitail.io/incident/734975 Tue, 30 Sep 2025 11:34:00 -0000 https://status.digitail.io/incident/734975#22a2b7c07d0795fe63ad535f271e1e1da422655672ae8c069809a8bb6f744c31 Developer Sandbox Environment is currently down for most users. We’re actively working on a resolution and will update you as soon as possible. https://status.digitail.io/incident/713341 Wed, 27 Aug 2025 09:13:00 -0000 https://status.digitail.io/incident/713341#ab95915329c467a81bb5283da3f2fc77641e333e81b1d8c25a7288bf2f24886f A fix has been implemented and we are monitoring the results. https://status.digitail.io/incident/713341 Wed, 27 Aug 2025 09:10:00 -0000 https://status.digitail.io/incident/713341#41995c7c473c2d3f0ef7956659f57b1eb66f53217a86c6930b189ab5f18ddf53 PIMS is currently slower than usual for most users. Our team is actively investigating and working to resolve the issue as quickly as possible. Thank you for your patience. https://status.digitail.io/incident/713310 Wed, 27 Aug 2025 08:08:00 -0000 https://status.digitail.io/incident/713310#fdba0d85a903d1f1e42a5b2b1149d384a01f4cea2b6b175c72ba144c06e893a6 A fix has been implemented and we are monitoring the results. https://status.digitail.io/incident/713310 Wed, 27 Aug 2025 07:50:00 -0000 https://status.digitail.io/incident/713310#4850f7a2e2e356bc6c5d168cc276eab62a5c00d28efa9280d70109b0f0316adc PIMS is currently slower than usual for most users. Our team is actively investigating and working to resolve the issue as quickly as possible. Thank you for your patience. https://status.digitail.io/incident/707904 Tue, 12 Aug 2025 15:19:00 -0000 https://status.digitail.io/incident/707904#a7fee3d2755483e24d9434a2d9b5c023604459c53281fe258a33a13c816d01a7 The issue causing slowness in Pims has been identified and resolved. The platform is now fully functional. https://status.digitail.io/incident/707904 Tue, 12 Aug 2025 15:01:00 -0000 https://status.digitail.io/incident/707904#48e882eadd9ad083bf49c08d63a5948e893d8c3127774433d8c6114b2e052e12 Pims is currently experiencing slowness for some users. Our developers are actively working to contain the issue and restore normal performance. Updates will be posted as they become available. https://status.digitail.io/incident/557867 Mon, 05 May 2025 12:20:00 -0000 https://status.digitail.io/incident/557867#cef293c3489caeb31b6b9d9b646541e0d01c47716b58c70278423cdaf808bdc7 We have completed the data related process and the platform is back to normal. https://status.digitail.io/incident/557867 Mon, 05 May 2025 12:10:00 -0000 https://status.digitail.io/incident/557867#9cae961e5db53627dbe34af137a7770f27b9f979296fedf26b0f39d00eb164bd The platform is slow for some of our users. A routine data update took longer than expected, causing users to experience slowness https://status.digitail.io/incident/554801 Wed, 30 Apr 2025 20:26:00 -0000 https://status.digitail.io/incident/554801#f5b206923674b2e38b83fbebad1385d6d8b7d1d2c3707841ceaaee78e2dafb1c We found and patched the root cause of the issue, which was our cache layer. We have added three more cache instances and stopped the processes that were using the cache heavily. We continue to monitor the situation, but the issue should be solved. https://status.digitail.io/incident/554801 Wed, 30 Apr 2025 18:57:00 -0000 https://status.digitail.io/incident/554801#5a1b684d6308fa04c3c9b9a9f0c8acbbd1816e9c3f9ac5bc326507ed3dca4e08 After logging in, due to the cache layer being full, users are being logged out as others log back in. We are investigating the issue. https://status.digitail.io/incident/453966 Wed, 30 Oct 2024 16:09:00 -0000 https://status.digitail.io/incident/453966#15308932c9d36be4df54051e3433baf37fbbb508b89dcd8e4551b3f6f0f43cf8 We have fixed our caching layer issues. https://status.digitail.io/incident/453966 Wed, 30 Oct 2024 14:26:00 -0000 https://status.digitail.io/incident/453966#3cb88d7b48a9e9e8b15f7b73bce3d5db70ec694b7ae3d7f55d1eeeb56a91b088 Platform is extremely slow due to issues in the caching layer https://status.digitail.io/incident/453963 Tue, 29 Oct 2024 16:38:00 -0000 https://status.digitail.io/incident/453963#2ab6df10204a580e5b59113fde9d77e4ae406e2f7387a72f488e19d25fe8a598 Caching issue was resolved https://status.digitail.io/incident/453963 Tue, 29 Oct 2024 13:11:00 -0000 https://status.digitail.io/incident/453963#cc31f1c336d164af9a0d9291a011f759a8347bb9e2987c4d1bdd819d9e28c894 Platform is extremely slow due to issues in the caching layer https://status.digitail.io/incident/453958 Mon, 28 Oct 2024 16:27:00 -0000 https://status.digitail.io/incident/453958#cf299ccbbe1bdfbc2732aef71cf8d92febbfe4aadbee8b19f07904260dbca4f0 Platform recovered https://status.digitail.io/incident/453958 Mon, 28 Oct 2024 12:59:00 -0000 https://status.digitail.io/incident/453958#03c1c57e0fa5df63588363de8f35817a8f0ed8727051408c10c5220e41598f15 Platform is extremely slow due to issues in the caching layer https://status.digitail.io/incident/352963 Tue, 09 Apr 2024 08:15:00 -0000 https://status.digitail.io/incident/352963#ca27db20865f76b238d8cb51c360115f48334d0d10b79d2f50d1082cd0309216 Weekly test around our migration system. Everything is planned to avoid downtime, and in case things go wrong, the entire team will be on deck to minimize any potential disruption. https://status.digitail.io/incident/350740 Fri, 05 Apr 2024 06:45:00 -0000 https://status.digitail.io/incident/350740#d18f1236f3733aba62f4a58d939bbc30eb210d52286391c5f580939eb69f665b Maintenance completed https://status.digitail.io/incident/350740 Fri, 05 Apr 2024 04:45:00 -0000 https://status.digitail.io/incident/350740#84a7e66b723ff8255b4f3621974e8029fc45e56f30ab7974f8dfe39e2de9f44a We are working on improving our migration system. Everything is planned to avoid downtime, and in case things go wrong the entire team is on deck to minimize any potential disruption.